Our Policies & Important Information

Ultimately, our goal is to create a space that you and your family will love for years to come. The organizing and decorating process is a relationship built on trust. We are confident you’ll love your new space and ask that you trust us in the process. Once we have talked about all of your wants, needs, desires, and budget, we will provide you with a plan and estimate based on our recommendations.

 

Service Fees

Hourly Rate $90.00/hour. We require a 2 hour minimum. Additional assistants are available at $30.00/hour rate. If an in person consultation is preferred, there is a non-refundable fee of $100 charged.

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Note: All services invoiced incur a $20 service charge. 

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We charge a $20 service fee to help offset some of our costs. This fee solely covers expenses such as supplies, payment processing, and other related travel costs such as gas. This fee is necessary to ensure that the service is available to customers in all areas served and to continue growing into other nearby areas.

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Invoicing and Payment Options
The client will receive an invoice for a 50% deposit of the project cost upfront, and the remaining balance will be due when the project is 50% complete. Once an invoice is sent, payment is due upon receipt of invoice but no later than 48 hours prior to scheduled service. There will be a $75 late fee if remaining balance is left unpaid, that may incur further charges or outcomes. 

We accept all major credit and debit cards via our online payment portal. We also accept Venmo and Apple Pay.

Cancellation Policy

There is a 48-hour notice for all cancellations. This allows us to let another valued client take that time slot. Our cancellation fee of $75 will apply if you neglect to provide adequate notice. If you have questions or need to cancel/reschedule, please contact us at least 48 hours prior to your scheduled session.